Privacy Policy

What we collect

• Account: email, display name/handle, profile image, languages, goals.
• Usage: sessions joined, progress signals, device/app version for diagnostics.
• Safety: limited conversation metadata and reports to enforce community rules.
• Optional: feedback you share with support or surveys.

How we use it

• Match you with partners, groups, and prompts that fit your goals and level.
• Improve app quality: diagnostics to keep calls, chat, and practice reliable.
• Safety: detect abuse, respond to reports, and keep conversations respectful.
• Product decisions: anonymized insights to shape features learners need.

Your choices & control

• Access/Deletion: request your data or deletion anytime at privacy@lingowire.com.
• Preferences: adjust notifications and profile visibility in-app (where available).
• Marketing: unsubscribe via email footers; transactional emails may still send.
• Permissions: you can revoke camera/mic access via your device settings.

Retention & security

We retain only what's necessary for account continuity, safety, and legal compliance. Data is encrypted in transit and at rest, and access is restricted to vetted team members. If you close your account, we remove personal data except where law or safety investigations require limited retention.

Third parties

We use trusted infrastructure and analytics providers to run the service. They are bound by confidentiality and data protection agreements and may only process data to support Lingowire operations.

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